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Choose among four industry-related concurrent sessions each hour featuring expert professional speakers. All included in one low-priced conference fee. | |||||||
| Breakout Sessions 1: 9:30 a.m. to 10:20 a.m. | Breakout Sessions 2: 10:30 a.m. to 11:20 a.m | ||||||
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| "The Relationship Rubberband"
featuring Heather Blume In today's world, genuine connection is a remarkable thing. So many people wish to evolve in their careers, but underestimate the social support network needed to do so. This session focuses on one of the most important business skills: relationship management. Whether it's sales, management, service or just socialization, our lives are made up of hundreds of relationships, big and small. more info... |
"Help! I'm Drowning in a Sea of
New Competition!"
featuring Vicki Sharp With occupancy and rental rates increasing daily, the onslaught of new development is underway. What do you do when your community is getting a little "tired." We will talk about what's important to our residents today and how to market your community when new competition moves into the neighborhood. more info... |
"Rev Up Your Revenue
Management!"
featuring Terry Jackson As our market has rebounded, are you finding it difficult to change your way of leasing? Struggling to implement the rent increases your company is asking for? Finding it tough to give up concessions? This session will help you understand the bigger picture of revenue management that will, in turn, help you transition from a position of price to one of value. more info... |
"Service through Action,
Accountability and Attitude"
featuring Lori Snider To serve means different things to different people. In this popular and humorous session, attendees will learn how to take service from a noncompliant to anticipatory approach by implementing basic common sense principles into their service efforts. more info... |
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Don't miss the exciting General Session with an all-new topic: | |||||
| General Session: 11:30 a.m. to 1:00 p.m. | |||||
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"Make the Right Choice:
Taking Ownership and Responsiblity
for your Happiness and Success" with Joel Zeff 11:30 a.m. to 1 p.m. In Make the Right Choice, Joel shares his experience and insight on creativity, communication, teamwork, passion and fun. With wit, a sharp observational eye and playful irreverence, he discusses the choices we all encounter in our careers. We each have the ability to take initiative and make the right choice to live a more creative, passionate, effective and productive life. How do your employees and managers Make the Right Choice? more info... |
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